MS Office Support - Via Remote Connect
I can assist you with all of your Microsoft Office needs.
Outlook E-Mail setup on Networks and Home systems
How to setup your ISP in Outlook (all Versions)
How to manage your email with rules and folders
How to create forms
Spreadsheet and Document Formatting
PowerPoint formatting & packaging for Presentations & CD creations
... and Much More.
CLICK HERE TO TEST TO SEE IF YOU CAN CONNECT TO ME REMOTELY
Sometimes it’s hard to explain your issue…. Call me and I will remote connect to your computer.
This allows me to see everything you are doing on your computer while you explain your issue through the phone line at Ingenio. Also, if you permit, I can take over your mouse to show you! This is a much less stressful support option for you. Of course, if you feel this is intrusive you can call me and I will walk you through your support issue without using this tool. It’s totally up to you as the customer to determine your preference.
The method I use to connect to you is secure. No one can access your computer without you accepting. Once the product is setup it will put an icon on your desktop so that the next time you call me for assistance, and we do a remote connect, it is just one click to connect with your permission and mine.
I believe you will like this feature and it will make your support with Ingenio much easier.
Certified: Microsoft Office MASTER, MCP-Exchange, Texas A&M BS in Occupational Training & Development. 12 Years of experience - Ingenio Member since 11/5/2002
Previously employed for the last seven years supporting MS Office in a large, multi-state medical industry. Well versed in phone support
DawnTX Kauai Dawn's Microsoft Office Support
